Repair Service Guide
- Hardware malfunction
- No sound output
- Charging case failure
- Power-related issues
- Improper use, accidents, or dropping
- Water or liquid damage
- Cosmetic wear (such as scratches)
- Unauthorized modifications or repairs
- Force majeure events (such as floods, earthquakes, typhoons, or other natural disasters)
- Within 7 days: If a verified defect is found, you may request a return, replacement, or repair.
- Within 8–15 days: If a verified defect is found, you may request a replacement or repair.
- Within 12 months: If a verified defect is found, you may request a free repair service.
- Accessories such as charging cables are considered consumables and are not covered under the warranty.
- For non-warranty repairs (including user-caused damage), repair services may be available at an additional cost after evaluation.